Privacy Policy

Welcome to Cokiyaya (https://cokiyaya.store). We are dedicated to protecting your personal information and maintaining your privacy while you browse or make purchases on our website. This Privacy Policy explains how we gather, use, and safeguard your information, and your rights concerning the data you provide. By using our website, you agree to this Privacy Policy.

Contact Us

For any questions or concerns about your personal data, you can reach us via:

  • Email: service@cokiyaya.store

  • Phone: +1 (218) 526-6584

  • Address: Room 45, No. 45, Miaotou Road, Zhengguoyang Village, Zhengguo Subdistrict, Zengcheng District, Guangzhou, Guangdong, China

  • Business Hours: Monday – Friday, 7:30 AM – 5:30 PM (EST)

Information We Collect

We may gather information you provide directly and data collected automatically during your interaction with our website:

Personal Information:

  • Name

  • Email address

  • Billing and shipping addresses

  • Phone number

Payment and Transaction Information:

  • Order details and purchase history

  • Payment information handled securely by third-party payment processors

Device and Website Usage Information:

  • IP address

  • Browser type and version

  • Operating system

  • Pages visited, duration of visits, and referring links

How We Use Your Information

We use your information for purposes including:

  • Processing your orders and managing payments securely

  • Responding to inquiries regarding orders and customer support

  • Enhancing your shopping experience and improving website performance

  • Fulfilling legal and regulatory requirements

Sharing Data with Third Parties

  • We do not sell or trade your personal information for marketing or advertising purposes.

  • Payment processing is managed by trusted third-party providers (e.g., PayPal) who handle your payment information securely in line with their privacy policies.

Data Security

We implement multiple measures to ensure the safety of your personal data:

  • SSL encryption to secure all sensitive data transmissions

  • Limited administrative access to personal information

  • Regular website security audits and updates

  • Safe and secure storage of collected data

Children’s Privacy

Our services are intended for adults or minors using the site with parental consent. We do not knowingly collect information from users under 16. If we discover that we have collected data from children without consent, we will immediately delete the information and implement safeguards to prevent further collection.

By using our website, you confirm that you are either of legal adult age in your jurisdiction or are using the website with permission from a parent or guardian.

Your Rights

You have the following rights regarding your personal data:

  • Access: Request details of the information we hold about you.

  • Correction: Update or correct inaccurate or incomplete information.

  • Deletion: Request that we remove your personal data from our records.

  • Objection: Object to certain processing activities for your personal information.

To exercise any of these rights, please contact us at service@cokiyaya.store.

Retention of Data

We retain your personal information only as long as necessary to:

  • Complete transactions and manage orders

  • Resolve disputes or enforce agreements

  • Comply with applicable legal and regulatory obligations